Right to withdraw
You have the right to withdraw from this contract within fourteen days.
The revokation deadline starts from the day, you or a third party that is not the parcel service/carrier has received the merchandise.
To exercise your right of withdrawal, you’ll have to clearly state
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in writing, via email or a letter, sent by a mail or postal service, your decision to revoke this contract.
Consequences of the cancellation
If you withdraw from this Agreement, you will have all the payments you receive, including delivery charges (except for the additional costs of having chosen a different type of delivery than our standard low-cost delivery), we will have to repay immediately and no later than fourteen days from the date on which the notice of cancellation of this contract has been received by us.
Otherwise, the return for you is free of charge. For the repayment, we use the same means of payment that you used in the last transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees.
We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You have to return the goods to us at the latest fourteen days after the date on which you inform us of the cancellation of this contract.
You bear the immediate costs of returning the goods.
You will be liable for a possible loss of value of the goods, if this loss of value does not originate from an examination of the nature, characteristics and functioning of the goods.
Returns The modalities mentioned in this section “Returns” are not a prerequisite for the effective exercise of the right of withdrawal in accordance with Art. the section entitled “Instructions on the right of withdrawal for consumers”. Customers are requested to return the item to the seller before returnTelephone: +49 160 44 35 111email: firstname.lastname@example.org announce the return. In this way, they enable the seller to allocate the products as quickly as possible. Customers are requested to send the goods back to the seller as a prepaid parcel and to keep the proof of delivery. The postage costs, unless they are to be borne by the buyer. Customers are requested to avoid damage or contamination of the goods. If possible, the goods should be returned to the seller in their original packaging with all accessories. If the original packaging is no longer in the purchaser’s possession, other suitable packaging should be used to provide adequate protection against transport damage and to avoid any claims for damages due to defective packaging.